Privacy Policy

At Carolina Gems, we value your privacy and are committed to protecting the personal information of our website visitors and customers. This Privacy Policy outlines how we collect, process, and share your information. By using our website or services, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Account Details: Sales tax numbers, business information, and payment details for order processing.
• Website Usage Data: IP addresses, browser type, pages viewed, and other technical data for improving user experience.

How We Use Your Information

The information we collect is used for:

• Processing and fulfilling orders.
• Verifying business eligibility, including sales tax documentation.
• Responding to customer inquiries and providing support.
• Improving website functionality and user experience.
• Sending marketing communications, if you opt-in.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners for the following purposes:

• Payment processing.
• Shipping and delivery services.
• Compliance with legal obligations, such as tax reporting.
  

Data Protection

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. While we strive to use commercially acceptable means to protect your data, no method of transmission or storage is completely secure.

Your Rights

You have the right to:

• Access, update, or delete your personal information by contacting us.
• Opt out of receiving marketing communications at any time.
• Request information about how your data is processed and shared.

Cookies and Tracking Technology

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. By using our website, you consent to the use of cookies.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: info@carolinagems.com
Phone: (828) 595-2507 

By using Carolina Gems’ website or services, you agree to the practices outlined in this Privacy Policy. Thank you for trusting us with your information.