Welcome to Carolina Gems! By purchasing from us, you agree to the following terms and conditions. These terms establish a contract between Carolina Gems ("we," "our," or "us") and our customers ("you," "your"). Please review these terms carefully.
Eligibility to Purchase
- All wholesale customers must be able to provide a valid sales tax number before making a purchase.
- Carolina Gems reserves the right to verify the provided information and refuse service if documentation is invalid or incomplete.
Orders and Payments
- All orders must meet the minimum quantity and pricing requirements outlined by Carolina Gems.
- Payment must be made in full prior to order shipment unless otherwise agreed upon in writing.
- Orders cannot be canceled or altered after payment is processed.
Shipping and Delivery
- Orders will be processed and shipped within the timeframe specified at the time of purchase.
- Carolina Gems is not responsible for shipping delays caused by carriers or unforeseen circumstances.
- Shipping fees are non-refundable.
No Returns Policy
- All sales are final. Carolina Gems does not accept returns or exchanges under any circumstances.
- Customers are encouraged to inspect their items upon receipt and contact us immediately if there are concerns regarding damaged or defective items due to shipping.
Copyright and Intellectual Property
- All content, including product descriptions, images, and branding, is the intellectual property of Carolina Gems.
- You may not reproduce, modify, or distribute our content without prior written consent.
Customer Behavior
- Customers may not engage in unlawful activities, including hate speech, spamming, or promoting illegal behavior, through our services or platforms.
- Carolina Gems reserves the right to refuse service, cancel orders, or disable accounts if these terms are violated.
Limitation of Liability
- Carolina Gems is not responsible for errors or inaccuracies in product descriptions or pricing.
- We are not liable for any losses caused by website downtime, technical errors, or issues beyond our control.
- Our liability for any claim is limited to the amount paid for the product in question.
Changes to Terms
- Carolina Gems reserves the right to amend these terms and conditions at any time.
- Updated terms will be posted on our website, and continued use of our services constitutes agreement to the revised terms.
Contact Information
For any questions or concerns, please contact us at:
Email: info@carolinagems.com
Phone: (828) 595-2507
By purchasing from Carolina Gems, you acknowledge and accept these terms and conditions. Thank you for choosing Carolina Gems as your trusted wholesale partner.